Shopping With RIKIVA
By accessing this website or placing an order, you agree to the applicable terms described on this page together with our other store policies.
General Terms
RIKIVA operates this website to provide information about and facilitate the purchase of artificial jewellery and related products.
We may update website content, product availability and these terms where reasonably required.
Product Information
We aim to present product photographs, descriptions, dimensions, pricing and other information as accurately as reasonably possible.
Colour and appearance may vary slightly because of lighting, photography and device display settings.
Artificial jewellery should not be represented or understood as precious metal or precious gemstone jewellery unless expressly stated otherwise.
Pricing & Offers
Product prices and promotional offers displayed on the website may change from time to time.
Promotions may be subject to eligibility, minimum order values, product exclusions, validity periods or other stated conditions.
Orders
Placing an order does not necessarily guarantee acceptance until the order has been successfully confirmed and can be fulfilled.
An order may need to be cancelled or adjusted where a product is unavailable, information is materially incorrect, payment cannot be completed, or fulfilment is otherwise not reasonably possible.
Shipping
Shipping charges, processing periods and estimated delivery timelines are described in our Shipping Policy.
View Shipping Policy →Returns & Refunds
Eligible returns and refunds are handled according to the applicable RIKIVA Return & Refund Policy.
View Return Policy →Website Use
Users should not attempt to interfere with website security, misuse account functionality, submit fraudulent orders, introduce malicious code or use the website unlawfully.
Website content, branding, original graphics and other intellectual property may not be copied or commercially reused without appropriate permission.
Limitation & Applicable Rights
Nothing in these terms is intended to remove or limit rights that cannot lawfully be excluded under applicable consumer law.
RIKIVA will not be responsible for interruptions or delays caused by circumstances outside reasonable control, subject to applicable law.
Questions About These Terms
If you have a question about an order or these terms, please contact RIKIVA customer support.
Contact Support →