Privacy At RIKIVA
We aim to collect and use personal information only where reasonably needed to operate our store, process orders, provide customer support and improve the shopping experience.
Information We May Collect
Depending on how you interact with RIKIVA, we may receive information such as your name, email address, telephone number, billing address, delivery address and order details.
We may also receive technical information such as browser type, device information, IP address and website interaction data through necessary website technologies.
How We Use Information
Information may be used to:
- Process and fulfil customer orders.
- Arrange shipping and delivery.
- Provide customer and order support.
- Maintain customer accounts and wishlists where applicable.
- Prevent abuse, fraud or security issues.
- Improve website performance and shopping functionality.
- Send marketing communications where the customer has appropriately subscribed or consented.
Data Security
We aim to use reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, loss or disclosure.
No internet-based system can guarantee absolute security.
Your Choices
You may contact RIKIVA regarding questions about your personal information, marketing preferences, correction requests or other applicable privacy concerns.
Where applicable law provides additional rights, requests will be handled subject to identity verification and applicable legal requirements.
Data Retention
Information may be retained for as long as reasonably necessary for order fulfilment, customer support, accounting, fraud prevention, legal compliance and other legitimate business purposes.
Privacy Questions
For privacy-related questions, please contact RIKIVA through our customer support page.
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